I also wanted to talk about The introduction to content design course. And that’s where this adaptive content in these online courses can really excel. We’re happy to talk to you to give you the best pointers on playing billiards, too, so that you can win while you have a good time. Employ defensive strategies, such as playing a safety shot, to deny your opponent easy scoring opportunities and create challenging situations for them. Always keep the rules of the game that you are playing in your mind and play accordingly. While it does require more precision, nine-ball is a great game for beginners. The pilot of the course was intended just for content designers, but this open course actually attracted more people than just content designers and people who have ‘content designer’ in their job title. Also, the fact that we conveyed the content through stories rather than just telling people the rules or sharing the theory of content design. Also, the variety of content so FutureLearn is a platform that allows you to add different types of content to it, such as video, audio, articles, polls, quizzes. To that end, we’ve been running with our UCD, user centred design colleagues, careers events and we’re actually going to run a content design careers event so dedicated for content design.
How do we widen the pool from which we are drawing people in to both increase our diversity and also make sure we’re getting the most skilled people we can get because it’s really important work and we need we need people who are going to really thrive on it. You can even set par limits on each hole and use them to figure out the final score. Last month we had an email deliverability issue that caused some major customer service issues, so it was all hands on deck to close out tickets, make things right, and to build better systems for the future. But we’re trying to widen access to content design to help people who have things to offer, map what they already can do and their skills to the sorts of things we’re looking for. So I think the variety of content really was a great thing because sometimes it can be quite tedious if you’re just going through a self-paced course that just has video or just has articles.
The following video provides a good overview of everything you need to know about how to identify, detect, and avoid fouls in pool. So like I said at the start, FutureLearn is a social learning platform, which means you’re not just following the content of the course, but you’re also expected to get involved in conversations, to complete tasks, to answer questions and to interact with other learners. After booking lessons and learning a few fundamentals you’ll be running racks, beating your friends and neighbors before you know it. The fundamentals to get you started. Yes, I started in January this year and basically I sort of jumped straight into working on the introduction to content design course scheduled to go live in May. Or yeah, what challenges have you come across when working in content design? The original pilot of the course was just for those working in government, whereas the open course that we launched in May and that we’re now launching the second run of is open to anyone who’s interested in content design. And the second iteration of that we’re working on at the moment is going to be addressing some of those feedback points.
But it’s also for those working in related disciplines. So they’re not having to look up one list over here to see if they are included in the category and another list over there. I run in a forest so I get to see a bit of nature and breathe the fresh air. We simply can’t get away with big charts or diagrams that are only designed to be read on a work computer screen. We teach people about things like how to think about your users, how to do user research a little bit, how to design and kind of clearly structured easy to read accessible content, how to write in plain English. So we can syndicate things very efficiently in a structured way over to organisations like Shelter or Citizens Advice if they were able to make use of it. We also cover topics like evaluating the success of your content and managing the content lifecycle. And so I think, again, in the way that I think it’s incumbent upon us to educate, you know, within government about the value of content design, I think we also need to think beyond government and talk to sort of a wider pool of people, wider audiences, about what content design is and how, you know, what transferable skills, skills are useful.
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